Customers can either travel as booked, or draw on the freedom to start the journey up to 70 minutes earlier or later than originally scheduled when they first purchased the ticket.
'Break of journey' is not permitted under the terms and conditions of your ticket.
Customers must travel such that their scheduled arrival time is within 180 minutes (3 hours) of the original booked arrival time.
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v3.9.1 (07 August 2025)
Version 3.9.0 includes enhanced disruption tracking for Underground lines. You can now see estimated platform wait times and journey times for each line, where available.
Version 3.8.0 introduces several new features and improvements:
New Service Status and Statistics feature for National Rail TOCs
New 24-hour status timeline for Tube status pages
Tube status pages now better reflect when lines are closed, e.g. at night