Beautiful Borders Tours

• Not available 25th - 28th March 2016 inclusive
• Valid on ScotRail services only
• No reservations required
• If the customer uses other additional rail services to travel to Edinburgh Waverley and these are delayed or cancelled, ScotRail are not liable for refund or reimbursement of tour cost.
• Upgrades to First Class are not available and Weekend First supplements are not valid in conjunction with this product.
• Customers will receive a confirmation email from Rabbie's which will also act as their Off Peak Day return ticket between Edinburgh and Galashiels.
• Please note that NO rail ticket is to be issued to the customer(s)
• Customer will also be required to carry photographic ID alongside their confirmation email.
• Do not retain the customers confirmation email as they will require this for their tour.
•  An example of the Rabbie's confirmation email is shown below:

From: Rabbies BookingsSent: 12 February 2016 17:09To: Gary CarsonSubject: Beautiful Borders Tours - Please Print This Email, It Is Your Train Ticket

Many thanks for your booking with Rabbie's. We look forward to welcoming you on your Beautiful Borders Tour.

Off-peak rail travel between Edinburgh Waverley and Galashiels, on the date of the booked tour, is included.

This confirmation alongside photographic ID will act as your confirmation train ticket valid on ScotRail services only to be used in conjunction with the tour.

Your Online Beautiful Borders Tour Booking:

Name: G S CarsonTour: Best of the Borders 1 Day Tour (Edinburgh/Galashiels Departure)Date: 31/03/2016No. of Passengers: 1Ticket No: 308562

Your card has been charged £39.78

Your outgoing train departs Waverly Station, Edinburgh at 09.24 (09.11 on Sundays. Your return train departs Galashiels at 17.02 (16.49 on Sundays).

Your Rabbie's tour departs from Galashiels Transport Interchange (opposite Galashiels train station) at 10.30.We recommend that you bring a waterproof jacket and suitable footwear for short walks.

If you have not supplied a local contact telephone number, please re-confirm your booking 24 hours in advance via e-mail or by calling 0131 226 3133.

If you have any queries please check the FAQ pages on our website or email [email protected]

If you would like to reserve accommodation in Edinburgh before or after your tour visit Rabbie's Hotel Finder - great availability, great rates at http://www.hotels.rabbies.com/

Terms & Conditions: Refunds are at company's discretion for cancellations less than 72 hours (1 day tours) before the start of tour. Your tour departure is guaranteed except due to circumstances outside our control.Full refunds will be given if cancellation by us. We reserve the right to alter tour itinerary due to weather conditions or other such extenuating circumstances as we see fit. We cannot accept liability or responsibility for the actions of independent contractors, their employees or representatives. Full terms and conditions available at http://www.rabbies.com/terms\_conditions.htmTour prices for transport only. We do not accept liability for the accuracy of translations.

Please do not reply to this autogenerated email. If you have an enquiry please email [email protected] or telephone +44 (0)131 226 3133.

Rabbie's Trail Burners Ltd6 Waterloo PlaceEdinburghEH1 3EGScotland

Edinburgh's first 5 Star Tour CompanyTel. +44 (0)131 226 3133http://www.rabbies.com/

Multi Award Winning Tours of the UK and Ireland

Frequently Asked Questions

What happens if a train is cancelled on the outbound journey so they miss the tour?

The Rabbie's Tour will be delayed at Galashiels to meet train. If all train services are cancelled the customer will be refunded in full directly from Rabbie's Tours.

What happens if they are late in returning to Galashiels and miss the specified train service?

The customer can catch the next available train service.

What happens if the return train service is cancelled?

The customer can catch the next available train service- or alternative transport if all trains are cancelled.

What if a customer has no photographic ID with them?

They would have to purchase a new Off-Peak Day Return ticket to allow travel on the train service and contact Rabbie's Tours regarding onward travel on their booked tour.

What if a customer does not have their email confirmation? 

They would have to purchase a new Off-Peak Day Return ticket to allow travel on the train service and contact Rabbie's Tours regarding onward travel on their booked tour.