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You must have a valid ticket or pass for your journey. Failure to provide one when asked can result in a Penalty Fare of £100 or more.
If you see something that doesn't look right, speak to staff or text the British Transport Police on 61016. In an emergency, always call 999.
If your train journey is delayed or cancelled you may be entitled to a full refund from the retailer of your ticket, or compensation from the train company that caused the delay.
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